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Returns & Exchanges

We want you to love your purchase! Learn about our hassle-free return and exchange policy.

Return Policy Overview

30-Day Window

Return items within 30 days of delivery for a full refund

Original Condition

Items must be unused and in original packaging

Free Returns

We provide prepaid return labels for your convenience

100% Satisfaction Guarantee

If you're not completely satisfied with your purchase, we'll make it right with a full refund or exchange.

How to Return an Item

1

Start Your Return

Log into your account and go to "My Orders" or contact our customer service team at support@bacons.com

2

Print Return Label

We'll email you a prepaid return shipping label. Print it out and attach it to your package.

3

Package Your Item

Pack the item securely in its original packaging (if available) or a suitable box. Include all accessories and documentation.

4

Ship Your Return

Drop off your package at any UPS location or schedule a pickup. You'll receive a tracking number for your return.

5

Receive Your Refund

Once we receive and process your return (typically 3-5 business days), your refund will be issued to your original payment method.

Exchanges

Size & Color Exchanges

  • Exchange for different size or color
  • Same 30-day window applies
  • No additional shipping charges

Defective Items

  • Immediate replacement or refund
  • Extended return window
  • Priority processing

Return Conditions

Returnable Items

  • • Unused items in original condition
  • • Items with original packaging and tags
  • • Furniture in original protective wrapping
  • • Accessories with all components
  • • Items within 30-day window

Non-Returnable Items

  • • Custom or personalized items
  • • Items damaged by misuse
  • • Items without original packaging
  • • Clearance or final sale items
  • • Items returned after 30 days

Refund Information

Processing Time

Refunds are typically processed within 3-5 business days after we receive your return. You'll receive an email confirmation when your refund is issued.

Refund Methods

  • • Credit card (3-5 business days)
  • • PayPal (1-2 business days)
  • • Bank transfer (5-7 business days)
  • • Store credit (immediate)

Partial Refunds

  • • Items not in original condition
  • • Missing accessories or parts
  • • Items damaged during return shipping
  • • Late returns (case-by-case basis)

Need Help with Your Return?

Our customer service team is here to make your return process as smooth as possible.